Return Policy

At Dvior, we take great pride in offering carefully curated, personalized, and handcrafted gifts tailored just for you. Due to the nature of our products, we follow a strict No Exchange & Return Policy.

🛑 No Exchange or Returns

All sales made on our website are final. We do not accept returns or exchanges for the following reasons:

• Customized Products: As our gifts are personalized or made-to-order, they cannot be resold.
• Corporate Orders: Bulk or branded corporate gifting is created specifically per client request.
• Hygiene & Packaging: Many of our products are sealed, packed for gifting, or perishable in nature.

📦 What If My Order is Damaged or Incorrect?

While we do not allow returns or exchanges, we will always support you in case of:

• Damaged product during delivery
• Wrong item received

In such cases, please contact us within 24 hours of delivery with:

• Clear photos of the product and packaging
• Your order ID and contact information

We will review your request and offer a resolution at our discretion.

📩 Email: care@dvior.com
📷 WhatsApp: 9316294375